We only collect information needed to deliver core features, maintain stability, and answer support requests.
Users may request access, correction, deletion, or clarification regarding personal information associated with their account.
1. Information we collect
We may collect account identifiers such as email address, device and app version information, watchlist preferences, alert settings, and support records. We also collect limited technical telemetry that helps us understand crashes, sync failures, and feature health.
2. How we use information
Information is used to operate dashboards, synchronize settings, deliver alerts, improve reliability, detect abuse, and respond to user requests. We may also use aggregated, non-identifying information to evaluate overall feature usage and product quality.
3. Market data and source context
Axonix presents market information, educational references, and compliance messaging. Data may be supplied by external providers or internal processing pipelines. We keep source context available where appropriate so users understand the basis of the information shown in the app.
4. Sharing and disclosure
We do not sell personal information. We may share information with service providers that support hosting, analytics, notifications, or customer support, subject to contractual controls. We may also disclose information when required by law or to protect users, the service, or our legal rights.
5. Retention
We retain personal information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and document security or compliance events. Retention periods may vary based on the type of data involved.
6. Security
Axonix uses administrative, technical, and organizational safeguards intended to protect data from unauthorized access, loss, misuse, or disclosure. No system can be guaranteed as perfectly secure, but we continuously monitor risk and improve controls.
7. Your choices
- Update account details and certain preferences inside the app when available.
- Request deletion or access review by writing to [email protected].
- Disable notifications through device settings if you no longer want alerts.
8. Contact us
Questions about this policy can be directed to [email protected]. If your request relates to legal rights or formal notices, please also copy [email protected].